Terms & Conditions

These Terms & Conditions (“Terms”) govern the use of services and products provided under the trading name Hionet, operated by Ionut-Laurentiu Hurmuz, a sole trader based in the United Kingdom (“we”, “us”, “our”).

By creating an account, purchasing, or using our services, you agree to be bound by these Terms.


1. Business Information

Hionet (trading name of Ionut-Laurentiu Hurmuz)
Flat 1, The Granaries, Bepton Road
Midhurst
West Sussex
GU29 9LU
United Kingdom

Not VAT registered
Website: https://hionet.com
Email: [email protected]


2. Related Policies

The following policies form part of these Terms and should be read alongside them:


3. Services

We provide, where applicable:

  • Game server hosting services

  • Infrastructure and related services

  • Digital products, including downloadable plugins and license keys

  • Support services


4. Accounts

You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • All activities conducted under your account

  • Providing accurate and up-to-date information

We reserve the right to suspend or terminate accounts at our sole discretion where there is a breach of these Terms or our policies.


5. Orders and Payments

  • Services are billed in advance unless otherwise stated

  • Failure to pay may result in suspension or termination of services

  • Prices may change with reasonable notice

  • All payments are final except where required by law


6. Service Provision and Cooling-Off Rights

Hosting Services

By purchasing hosting services, you:

  • Request immediate service activation

  • Acknowledge that the service may begin immediately

  • Accept that your right to cancel may be lost once the service has started

Once provisioned, hosting services are non-refundable except where required by law.


Digital Products

Digital products are delivered electronically.

By purchasing digital content, you:

  • Consent to immediate delivery

  • Acknowledge that you lose your 14-day right to cancel once access or download begins

All digital product sales are final except where required by law.


7. Service Standard

We will provide services with reasonable care and skill in accordance with applicable law.

If a service is not provided with reasonable care and skill or is not as described, you may be entitled to a repair, replacement, or refund as required by law.


8. Refunds

Refunds are governed by our Refund Policy:
https://shop.hionet.com/pages/refunds

We do not provide refunds for:

  • Activated hosting services

  • Delivered digital products

except where required under applicable law.


9. Acceptable Use

You must comply with our Acceptable Use Policy:
https://shop.hionet.com/pages/aup

We reserve the right to:

  • Suspend or terminate services without notice where necessary

  • Remove or disable access to content that violates these Terms or applicable law

  • Investigate suspected violations

We may cooperate with law enforcement authorities where required.


10. Backups and Data

You are responsible for maintaining your own backups of your data.

We do not guarantee the availability, integrity, or restoration of any data stored on our systems.


11. Service Availability

We aim to provide reliable services but do not guarantee uninterrupted or error-free operation.

Maintenance, updates, outages, or technical issues may occur at any time without notice.


12. No Warranty

Services are provided on an “as is” and “as available” basis.

We do not guarantee that services will be uninterrupted, secure, or free from errors or defects.


13. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for loss of data, revenue, profits, or business

  • We are not liable for indirect or consequential losses

  • Our total liability is limited to the amount paid for the service in the preceding 3 months

Nothing in these Terms excludes liability that cannot be excluded by law.


14. Termination

We may suspend or terminate services:

  • For non-payment

  • For breach of these Terms or any policy

  • To comply with legal obligations

  • To protect our systems, customers, or reputation


15. Indemnity

You agree to indemnify and hold harmless Hionet and Ionut-Laurentiu Hurmuz from any claims, damages, liabilities, costs, or expenses arising from:

  • Your use of the services

  • Your breach of these Terms or any policy

  • Any content or activity associated with your account

This includes, but is not limited to, legal claims relating to copyright infringement, unlawful content, or misuse of services.


16. Changes to Terms

We may update these Terms at any time. Updated versions will be published on this page.

Continued use of services constitutes acceptance of the updated Terms.


17. Governing Law

These Terms are governed by the laws of England and Wales.